Privacy Policy
We (also referred to as “We”, “Us” or “Our”) are committed to safeguarding your personal data and privacy.
This Privacy Policy is intended to explain how we collect and store the information you provide through the Frostmark Finlore website.
These principles will be upheld:
- To provide full transparency about how we collect and process your personal information:
We want to empower you to make informed decisions about how your personal data is collected and processed. That’s why we created our website. We use a variety of methods and procedures to deliver clear, relevant information on how we handle personal data.
If we determine that you require specific details, we will provide that information at the appropriate date and time.
We are happy to answer any questions you may have and will clarify any legal limitations you need to understand. You can reach us by email at info@frostmark-finlore.com
- Personal data is used only for the purposes specified in this policy.
We may process your Personal Data for a variety of purposes, including providing the website to you; connecting you with third-party trading platforms (the 'Services'); enhancing and maintaining the site; protecting our rights and interests; facilitating the delivery of the Services; meeting regulatory and legal obligations; and conducting administrative and business activities to support the delivery and use of the Services.
We also process personal data to gain deeper insights into your preferences and needs.
- Utilize advanced tools to protect your personal data rights:
To help you exercise your rights, we offer extensive resources. You can contact us at any time to request access to your personal data. We will correct or delete it, or restrict its use for specific or general purposes. We can also transfer your information to you or to an external party. We are fully prepared to accommodate your requests.
- Protect your personal data:
Although we cannot guarantee complete security for your personal data, we will continue to employ a variety of methods and techniques to ensure its protection at all times.
Our privacy and security policy is comprehensive.
1. The Scope?
This policy describes the types of personal data the company collects from individuals and how it processes, secures, and shares that data with third parties.
This Policy governs the collection and use of information associated with identified or identifiable natural persons. A natural person is considered identifiable if they can be directly recognized, or identified through the combination of additional information in our possession or accessible to us.
The Policy defines “processing” as any operation involving the collection or use of personal data. It encompasses the management, structuring, and storage of that data.
Our services are intended for general audiences and are not designed for use by anyone under the age of 18. We do not knowingly seek or collect information from any individual younger than 18 years old, nor do we permit minors to access or use our services. If we become aware of any personal data regarding a child, we will remove it without delay.
2. What personal data do we hold about you?
When you access our services or channels, or visit our website, we collect personal data. In some cases, we may request that you provide this data. In others, we gather it by analysing your use of our services and channels or by obtaining it from third-party partners.
3. You are not required to disclose personal information to the company, and there will be no consequences for not doing so.
You’re not required to provide any personal data. However, in certain circumstances, failing to do so may prevent us from offering our services or restrict access to the website.
4. What types of personal data can we collect? When you visit our website, we collect the following personal information:
This includes information about your online activity log, traffic data (including IP address, date and time of access), the language you used, software crash logs, browser type, and information about your device. The information we collect is not private and cannot be used to identify you.
Personal Data We Receive from You: Any personal information you voluntarily provide when connecting to a third-party online trading platform through us.
The personal information you provide to third-party platforms to facilitate transactions includes your full name, address, phone number, and email address.
5. The legal basis and rationale for processing personal data
Your personal data is handled by the company for the purposes set out in this section and in accordance with the applicable legal basis.
Without a legal basis, the company cannot use your personal data. The legal grounds on which the company may process your personal data are:
- You have consented to the processing of your personal data for one or more purposes. This applies when you submit personal information via the website so that we can transfer it to a third-party trading platform.
- The Company or a third party may need to process data to pursue their legitimate interest. For example, this could involve improving our services or defending legal claims.
- Processing must comply with legal requirements.
Contact us by email for more details on the processing required to safeguard the legitimate interests.
Below is an overview of the reasons and legal grounds on which we may use the information you provide. Personal data.
To provide your personal information to third parties at your request to gain access to digital trading
If you request it, we may ask you to provide personal data so that we can forward it to third-party companies.
You have consented to the processing of your personal data for one or more purposes.
To address your requests, questions, or concerns regarding our services, we require your personal data to assist you effectively.
The company’s legitimate interests or those of a third party must be processed.
To fulfill any legal, administrative, or judicial obligation, personal data is processed in accordance with legal requirements.
To comply with legal obligations, processing is necessary.
We may use personal data to enhance our services. This includes, among other things, crash and malfunction reports we collect in connection with those services.
The company’s legitimate interests or those of a third party must be processed.
Preventing Fraud and Misuse of Our Services
To meet our service requirements, we perform and manage activities such as back-office operations, business development, strategic decision-making, and oversight mechanisms.
The company’s legitimate interests or those of a third party must be processed.
We employ a variety of analytical techniques, including statistical methods, to guide decision-making on various issues.
The company’s legitimate interests or those of a third party must be processed.
To safeguard our assets, rights, and interests—as well as those of third parties—we have developed HTML0 to establish and defend legal claims. Personal data may be processed by us to protect these assets, rights, and interests, or those of third parties, in compliance with any applicable laws, regulations, agreements, conditions, terms, and policies.
Processing is necessary for the company’s legitimate interests or those of a third party.
6. Transfer of Personal Data to Third Parties
The company may also share personal data, such as IP address information, with third-party service providers like hosting and storage vendors, as well as with firms that analyze user experiences.
You may also request that we share specific personal data with third-party trading platforms. In such cases, we will transmit the information you provide to these platforms. Their use of your personal data is governed by their own privacy policies, and your data may be shared with multiple trading platforms.
The Company may share personal data with related entities or business partners. This collaboration provides the resources necessary to enhance and improve the products and services offered to its customers.
If necessary to protect the rights of third parties or assets, the Company may disclose personal data to regulatory, local, or other official authorities.
We may also share your personal data with potential investors or buyers, or with lenders to the company or any other group company, in the event of such a transaction (including the sale or transfer of assets belonging to the company or any other group company), or as part of any merger, restructuring, consolidation, or bankruptcy of the company or any business within the group.
7. Third-Party Cookies and Services
We may use third-party services, such as providers of website advertisements or analytics. These partners may also deploy cookies or other technologies.
Cookies are small text files stored on your device each time you visit or access our website. They collect information about your preferences and browsing behavior to enhance your experience, maintain your settings, and tailor the products and services you may enjoy. We also use cookies for statistical and analytical purposes.
Certain cookies, known as session cookies, are temporarily stored on your device and expire shortly after you close your browser. Other cookies, called persistent cookies, remain on your device even after the browser is closed. These persistent cookies enable the website to recognize you as a returning user and enhance your experience on future visits.
Types of cookies:
We may use them according to their intended purpose:
Cookies are strictly necessary
These cookies are essential to enable you to access the features you request and seamlessly navigate our website. They allow us to provide the information, products and services you have requested.
They are required for your device to download and stream data, allowing you to navigate the website, use its features, and revisit pages you’ve previously viewed.
Cookies collect personal data, including your username and last login date, to verify that you are logged into the site.
Session cookies are deleted when you close your web browser.
Functionality cookies
Cookies enable us to recognize you each time you visit our site and remember your preferences.
They remain in effect until their expiration date and are preserved even after the browser closes.
Cookies for performance
We use cookies to collect statistical data on site performance and to help enhance it. They also allow us to analyze how users interact with our website.
Cookies store anonymous data that isn't linked to any identifiable natural person.
These cookies are removed when you close your browser. Other cookies remain valid indefinitely.
Cookies have been blocked or removed
To block or delete cookies, adjust your browser’s settings. The following links will guide you through the process for several popular browsers.
- firefox
- Microsoft Edge
- Google Chrome
- safari
Please note that if this occurs, some or all of the website’s functions and features may not operate as you expect.
ONLINE TRACKING NOTICE
The Company retains personal data about you for as long as necessary to fulfill the purposes of data processing described in this policy, or for longer time periods if permitted by applicable laws, regulations, policies, or orders.
We will share your information with third-party trading platforms for a 12-month period. With your consent, we will extend this data sharing for an additional 12 months.
We regularly review the Personal Data we have retained to confirm that it’s no longer needed.
9. Transfers of personal information to third countries or international organizations
Your personal information may be transferred and processed outside your country of residence (in third countries or by international organizations or jurisdictions) for storage, analysis, or other processing purposes. The Company takes all necessary measures to safeguard the personal data you provide and to ensure that, as a data subject, you have the ability to assert your rights and to pursue effective legal remedies.
These protections and safeguards are available to all residents of the EEA (European Economic Area).
- Transfer to a third country or international organisation which the European Commission has determined provides adequate protection for personal data in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016. (the “GDPR”)
- The transfer is made under a legally binding, enforceable agreement between public entities or authorities pursuant to Article 46 (2) (a).
- The transfer was carried out in compliance with the Standard Contractual Clauses adopted by the European Commission under Article 46(2)(c) of the GDPR. You can view these clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide detailed information on the security measures we employ to safeguard your personal data when it is transferred to third-party countries or international organizations. For more information, please email info@wealthwaydigital.uk
10. Protection of Personal Data
We have implemented organizational and technical safeguards to protect personal data against accidental or unauthorized destruction, loss, or modification.
We cannot guarantee or warrant the complete security of your personal data, nor can we be held responsible for any intangible, incidental, or consequential damages arising from its use or disclosure. This includes, but is not limited to, any personal data exposed due to transmission errors, unauthorised access by a third party, or any other cause beyond our control.
In situations where legal requirements or other factors beyond our control apply, we may need to disclose your personal data to third parties, such as public authorities. We cannot guarantee the security measures these third parties will apply to your data.
Transmitting personal data over the Internet is never entirely risk-free. The Company cannot guarantee the security of any personal data you send us online.
11. Hyperlinks to Third-Party Websites
Our website may include links to third-party websites and applications that are not overseen by the company. We assume no responsibility for any personal data collection or processing that occurs on those sites or apps. This Policy does not apply to activities carried out through external sites or applications.
When you visit any third-party websites or apps we recommend, please review their privacy policies before choosing to access or use them. We also encourage you to share any personal data directly with them.
12. Amendments to This Policy
This Policy may be updated at any time. When changes occur, we will post the revised policy on our website to notify you. For significant updates, we will also use additional methods we deem appropriate and publish an announcement on our website. Unless otherwise specified, all amendments take effect upon publication of the updated policy.
13. Your rights regarding your personal information
You have the right to request that we verify the accuracy of your personal data, correct any errors, and delete any information we no longer need. You may also restrict the types of processing applied to your personal information.
If you are a resident of the EEA, please refer to the following page:
These rights are available to you in relation to the personal data you provide, and you may exercise them at any time. To do so, please send a request via email to the address below.
Access rights
The Company can verify the accuracy of any personal data processed about you. If so, you can access your personal data.
The Company can provide an electronic copy of the personal data it is currently processing and may charge a reasonable fee for any additional copies. If you request it, the data will be made available electronically.
Access to personal data must not infringe on the rights and freedoms of others. If a request violates another individual’s rights or freedoms, the company may refuse to comply, limit its response, or narrow its scope.
Right to rectification
The Company may rectify any inaccurate personal data. You have the right to request that any incomplete personal data about you be corrected, taking into account the purpose of processing.
Right to Erasure
The following reasons apply: (a) Personal data are no longer necessary for the purposes for which they were collected or processed; (b) You withdraw consent and there is no other legal basis for processing; (c) You object at any time, for reasons specific to your situation, to the processing of personal data about yourself that is based on legitimate interests pursued by us or a third party; (e) Personal data have been processed unlawfully; or (f) Personal data must be erased to fulfill a legal obligation of the company.
This right does not apply when processing is necessary (a) to comply with a legal obligation under European Union or member state law; or (b) to establish, exercise, or defend legal rights.
Processing restrictions
If you have any concerns about the accuracy of your personal data, you can ask the company to limit its processing.
If you request a restriction on personal data, we will only retain it with your consent, to establish, exercise or defend legal rights, to protect the rights of another natural person, or for reasons of significant public interest within the European Union or its member states.
Data Portability Rights
If processing is automated and based on your consent or a contract to which you are a party, you have the legal right to review the personal data you have provided to the company.
You have the right to request that your personal data be transferred directly from the company to another controller, provided it is technically feasible. The rights you hold under the right to erasure remain unaffected when you exercise your data portability right. The right to data portability does not infringe upon the rights or freedoms of others.
Right to challenge
You have the right to object at any time to our company’s or a third party’s processing of your personal data based on legitimate interests. This right extends beyond profiling solely on those interests. If we demonstrate compelling legitimate grounds for processing your personal data, we may continue only if you do not demonstrate that your rights, freedoms, or interests—or the exercise, establishment, or defense of legal rights—outweigh those grounds.
Regarding direct marketing, you have the right at any time to object to the processing of your personal data.
Right to Withhold Consent
You may revoke your consent for us to process personal data about you at any time. This will not affect the legality or lawfulness of any processing that occurred based on your consent prior to its withdrawal.
You have the right to file a complaint with your supervisory authority.
You may lodge an appeal with the supervisory authority designated by a member state to protect individuals’ fundamental rights in relation to the processing of personal data within the European Union.
The laws of the European Union and its Member States may limit your rights to personal data concerning you, as detailed in Section 13.
We will provide the information you requested under Section 13 of this agreement within one month of receiving your request. If needed, this period may be extended to up to two months, depending on the nature and volume of requests. We will notify you of any extension and its reasons within the initial one-month period.
Provided it does not conflict with the provisions of section 13 of the law, any information you request pursuant to your rights under section 13 will be provided at no cost to you. However, if a request is unjustified, excessive or repeated, we may apply a reasonable fee to offset administrative expenses for supplying the information or disclosing the requested action, or we may decline to act.
If we have concerns about the identity of the individual submitting your request, we may ask for additional information.